Latham.London

Tag Archives: consumer protection

Latest COVID-19 Taskforce Update Sets Out CMA’s Response to Principal Areas of Concern

The taskforce continues to receive and monitor complaints about unfair practices in relation to cancellations and refunds and potentially unjustifiable price rises. By John D. Colahan and Anuj Ghai On 21 May, the CMA released a further update setting out the work of its COVID-19 Taskforce in responding to complaints regarding competition and consumer protection … Continue Reading

CMA COVID-19 Taskforce to Investigate Unfair Cancellation and Refund Practices

The CMA has launched a programme of work to investigate reports of businesses failing to respect cancellation rights during the COVID-19 pandemic. By John D. Colahan and Anuj Ghai The CMA’s COVID-19 Taskforce Update on 24 April 2020 noted that its COVID-19 Taskforce had received a significant volume of complaints about unfair practices in relation … Continue Reading

CMA COVID-19 Taskforce Update Shows Areas of Concern

The CMA is concerned that businesses may be engaging in unfair practices in relation to cancellations and refunds, and unjustifiable price increases.  By John D. Colahan and Anuj Ghai Background On 24 April 2020, the Competition and Markets Authority (CMA) published an update on the work of its COVID-19 Taskforce (the Taskforce) (the Update Report). … Continue Reading

CMA Launches Online Service for Reporting COVID-19-Related Unfair Commercial Practices

The new service encourages UK consumers to report exploitative sales and pricing practices. By John D. Colahan and Anuj Ghai On 4 April 2020, the Competition and Markets Authority (CMA) launched an online service called “Report a business behaving unfairly during the Coronavirus (COVID-19) outbreak” (the Online Service) to allow businesses and consumers to report … Continue Reading

FCA Proposes Permanent Product Intervention Measures for Retail CFDs and Binary Options

The rules will echo ESMA’s temporary measures, however the FCA will extend the CFD restriction to capture closely substitutable products (such as turbo certificates).  By Rob Moulton, David Berman, Charlotte Collins, and Gabriel Lakeman The FCA has launched two consultations on: Banning the sale, marketing, and distribution of binary options to retail consumers (CP18/37) Restricting … Continue Reading

French HOP Complaint May Test Whether Planned Obsolescence Is a Misdemeanour

By Paul Davies and Michael Green In August 2015, the French government amended the French Energy Transition Law to include provisions rendering “planned obsolescence” a misdemeanour. In the latest wording of the provisions, article L.441-2 of the Consumer Protection Code (Code de la consommation) defines planned obsolescence as “… resorting to techniques whereby the entity … Continue Reading
LexBlog